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  • The Association of Ombudspersons of the Universities of Quebec (AOUQ) will be hosting Ombudsman Day addressing “ Resilience, Respect and Resolve” on October 13 from 12:00 p.m. to 2:00 p.m. EDT.   To register click on this link.   Ombuds Day Invitation EN (with link)...

    30 September, 2022

  • York University seeks an objective and respected leader for the position of University Ombudsperson. Accountable to the President, the University Ombudsperson is an independent, impartial, and confidential resource for students, staff, and faculty to receive guidance and advice about their university-related concerns, and complaints regarding.

    16 August, 2022

  • Join us for the 2022 FCO/ACCUO Conference: ‘Together Again: Strengthening Ombuds Practice through Connectedness and Inclusion’ The conference is being held October 18 and 19, 2022 at the Marriott Hotel, in beautiful downtown Ottawa, Ontario, Canada. The conference will include two days of keynote presentations,...

    16 August, 2022

  • ACCUO-AOUCC-Bulletin-June-2022-ENG

    06 July, 2022

  • Registration is Open! Early Bird Registration for the California Caucus of College and University Ombuds (CCCUO) conference, November 6-9, 2022 is now open! Once again we’ll gather in Pacific Grove, California, just a few miles south of Monterey, at the Asilomar Conference Grounds where we...

    24 June, 2022

  • RECRUITING FOR ALBERTA’S OMBUDSMAN AND PUBLIC INTEREST COMMISSIONER The Legislative Assembly of Alberta is recruiting for Alberta’s Ombudsman and Public Interest Commissioner. These nonpartisan, independent Officers of the Legislature perform the following roles: The Office of the Ombudsman promotes fairness in public administration and invest

    16 June, 2022

  • Congratulations to Jennifer Meister (Ombudsperson, Western University) on your much deserved ‘Special Contribution Award’ in recognition of outstanding contributions to ombudsing and exceptional volunteerism to ACCUO!

    18 May, 2022

  • ACCUO AOUCC Bulletin_April May 2022 – ENG

    02 May, 2022

  • Join us in Ottawa for the 2022 FCO/ACCUO Biennial Conference!   We are pleased to announce that this year’s conference, Together Again: Strengthening Ombuds Practice through Connectedness and Inclusion, will be held October 18 and 19, 2022. The conference will be hosted at the Marriott...

    21 April, 2022

  • Read the: ACCUO Bulletin February 2022 FINAL

    10 March, 2022

  • 2022 Annual General Meeting Please save the date in your calendars. Date: Wednesday, May 18, 2022 Time: 3pm ADT; 2pm EDT; 12noon MDT; 11am PDT Location: Zoom The AGM Agenda and all meeting materials will be sent to members and posted online 9-10 days in...

    22 February, 2022

  • African Ombudsman Research Centre (AORC) Webinar “Complaint Handling” Tuesday, 8 March 2022 (10AM SA) GMT+2   ‘Complaint Handling’ has been identified in AORC’s ongoing needs assessment as one of the training priorities required by African Ombudsman. In responding to this need, AORC has planned a...

    22 February, 2022

  • Read the December 2021 ACCUO Bulletin by clicking the link below. ACCUOBulletin_Dec2021_ENG

    15 December, 2021

  • ACCUO fully supports and recognizes the National Day of Truth and Reconciliation being observed on September 30. We encourage all members to read or review the Truth and Reconciliation Commission (TRC) Calls to Action and reflect on ways we can hold ourselves, our offices, our...

    22 September, 2021

  • This year’s ENOHE/ACCUO conference theme is: “Looking Forward: The Role of the Ombuds in Post-COVID Recovery.” You will find our exciting conference programme here. You can click on each session’s title letter to be brought to the corresponding abstract or click here to go directly to the abstracts. The...

    08 September, 2021

  • Dalhousie University is seeking an Ombudsperson. Please see link below. Job Posting.

    15 June, 2021

  • On June 2, 2021, the ACCUO Executive presented the following awards, Distinguished Service Award: Anita L. Pouliot (University of Western Ontario, retired) Special Contribution Award: Carmela Parzanese (McGill University)   For more information, visit: https://accuo.ca/resources/member-recognition-awards/

    07 June, 2021

  • Systemic Investigations Tuesday, June 08, 2021 / 10 AM (SA, GMT+2) Systemic Investigations are conducted when the Office of the Ombudsman, on its own initiative, investigates government activities and practices to ensure that policies and procedures are being followed and are fair. The aim of...

    31 May, 2021

  • Read the May 2021 ACCUO Bulletin by clicking the link below. ACCUO BULLETIN_MAY2021

    28 May, 2021

  • The 48th Annual California Caucus of College and University Ombuds is currently being planned as an in-person event and is scheduled to take place at the Asilomar Conference Grounds on November 10 – 13, 2021. Given the uncertainty surrounding the COVID-19 pandemic, the ability to...

    26 May, 2021

  • Read the March 2021 ACCUO Bulletin by clicking the link below. ACCUO_BULLETIN_March2021

    24 May, 2021

  • ENOHE and ACCUO are delighted to be working together on a joint conference. Our conference format in 2021 will be online and will be delivered in two half-day slots over two days, 21 and 22 September. The format and timing will, we hope, enable participation...

    19 May, 2021

  • Please be reminded that the Annual General Meeting will take place at 2:00 p.m. (EDT) on Wednesday, June 2, 2021 via Zoom. A Zoom link will be sent to paid members closer to the event. Please place a hold in your calendar!

    17 May, 2021

  • We invite you to participate in a conversation online organized by ENOHE, the European Network of Ombuds in Higher Education on June 22, 2021, 1400 CET (-1600 CET), on how to set up ombuds offices within higher education institutions. The 49 higher education ministers of...

    13 May, 2021

  • It is no secret organizational ombuds face challenges demonstrating value, especially when constituents and stakeholders are geographically disbursed. This presentation aims to illuminate how organizational ombuds programs can articulate and demonstrate their value to visitors, key stakeholders, and other internal and external audiences. While

    07 May, 2021

  • Symposium: Academic Integrity in the Wake of COVID-19: Let’s Learn from Each Other Thompson Rivers University is pleased to be hosting the 2021 Canadian Symposium on Academic Integrity. This year’s conference will be virtual and free for all participants. Our keynote address will be delivered...

    07 May, 2021

  • The ENOHE Conference this year will be online, and will be offered jointly with ACCUO, the Canadian network, on Tuesday 21 and Wednesday 22 September 2021. Timings and conference outline will follow in due course; meantime, please SAVE THE DATE! The call for papers will...

    07 May, 2021

  • Following on from the facilitated discussion around the threats facing the Ombudsman institution, the African Ombudsman Research Centre (AORC) is collaborating with the International Ombudsman Institute (IOI) to conduct a webinar on the UN Resolution and the Venice Principles and their great significance to the...

    15 February, 2021

  • Career Opportunity SAIT – Ombudsperson

    01 February, 2021

  • Read the January 2021 ACCUO Bulletin by clicking here ACCUO_Bulletin_Jan2021

    01 February, 2021

  • Read the November 2020 ACCUO Bulletin by clicking here

    18 December, 2020

  • This intensive and interactive program will  give you the knowledge and practical skills you need to excel in an Ombuds’ practice. For the more experienced Ombuds professional, this four‑day advanced certificate – offered in two distinct modules – will explore and analyze some of the...

    14 October, 2020

  • The authoritative course for today’s Ombuds and similar investigating and dispute resolution roles. You will get practical tips and strategies on some of the key areas including: • The initial handling of concerns and complaints • Effective early resolution techniques • Inquiries and investigations (gathering...

    14 October, 2020

  • Read the September June  2020 ACCUO Bulletin by clicking here

    09 October, 2020

  • For more information click here

    09 October, 2020

  • The African Ombudsman Research Centre and the University of Kwazulu-Natal are holding a report writing seminar on Friday, August 14th. Both English and French webinars are offered.   For more information, please see: AORC Webinar Programme AORC Report Writing Seminar

    11 August, 2020

  • Read the June  2020 ACCUO Bulletin by clicking here

    24 June, 2020

  • After listening to the views of its members in support of the Statement of Solidarity with Black Lives Matter, as expressed at the ACCUO AGM meeting on June 17, 2020, the executive committee fully supports the following statement: “ACCUO stands in solidarity with the black community and...

    19 June, 2020

  • An opportunity to interact with other ombudsman In higher education around the world and to discus your experience and difficulties encountered since the pandemic. ENOHE will be holding a forum: COMPARING CONCERNS IN COVID TIMES in English, on 10 June 2020, at 15h 16h30 CET. Open to all, it is...

    05 June, 2020

  • Created by the developers of The Osgoode/FCO Certificate – Essentials for Ombuds, this certificate will equip you to deal with some of the more complex issues that can arise in an Ombuds’ practice. Led by a highly distinguished faculty of practicing Ombuds, lawyers, and academics...

    28 May, 2020

  • Read the April 2020 ACCUO Bulletin by clicking here

    25 May, 2020

  • To read the report, click here.

    25 May, 2020

  • For more information, please click here. 2020 Certificate Essentials for Ombuds  

    23 April, 2020

  • The Cal-Caucus is currently planning for the California Caucus of College and University ombuds to be held Wednesday through Saturday at the Asilomar Conference Grounds on November 11-14, 2020. They are closely monitoring the COVID-19 situation and acknowledge that circumstances are very fluid at the moment. They are...

    16 April, 2020

  • Without surprise considering the general pandemic heath concerns in our country and worldwide, we are confirming that the ENOHE and ACCUO joint conference in May 26-29 2020 is cancelled, it will be rescheduled later in October 2020 if possible. The welfare of all is most...

    19 March, 2020

  • For more information click here.

    13 March, 2020

  • Synopsis Concerned about the completion rate of PhD degrees in The Netherlands, Paul Herfs invited academic ombuds3 from Canada, Germany, and the U.S.A. to consider the plight of PhD students in their respective countries. The four ombuds noticed that, while their systems are different, the...

    26 February, 2020

  • ACCUO Bulletin February 2020

    10 February, 2020

  • ENOHE-ACCUO/AOUCC Joint Conference 26-29 May 2020, Athens, Greece Students‘ Rights and Ombuds‘ Values: Ensuring Democracy in Higher Education Call for Papers The Conference Planning Committee of the ENOHE (European Network of Ombuds in Higher Education ACCUO (Association of Canadian College and University Ombudspersons /AOUCC (Association...

    10 February, 2020

  • ACCUO Bulletin December 2019

    11 December, 2019

  • For more information click here.

    01 October, 2019

  • Created by the developers of The Osgoode/FCO Certificate – Essentials for Ombuds, this new certificate will equip you to deal with some of the more complex issues that can arise in an Ombuds’ practice. Led by a highly distinguished faculty of practicing Ombuds, lawyers, and...

    30 September, 2019

  • ACCUO Bulletin September 2019 

    23 September, 2019

  • Open to Researchers, Post-doctoral Fellows, Graduate Students and Practitioners A research grant in the amount of $10,000 for a research project focused on contributions of the role and practices of Ombuds to the betterment of society through increased administrative fairness and access to justice. This...

    20 August, 2019

  • Please refer to the following link for more information:  https://nait.startdate.ca/#/career/info/public/43?language=en

    26 July, 2019

  • ACCUO Bulletin May 2019

    31 May, 2019

  • ACCUO Bulletin March 2019

    18 March, 2019

  • The preliminary program is now available. Please visit the FCO Website for regular updates: http://www.ombudsmanforum.ca/en/?page_id=5134

    26 February, 2019

  • Don’t miss this opportunity to network with colleagues from all levels of government, education, banking, private corporations, health care and a variety of other organizations. The conference will include two and half days of concurrent learning sessions, keynote presentations, plenary sessions, the Welcome Reception and...

    07 February, 2019

  • ACCUO Jan 2019 Bulletin

    04 February, 2019

  • Carolyn Brendon, Eastern Representive of ACCUO, sent a letter to Ontario’s Premier Ford and Minster Fullerton.  The letter requests the ancillary fees that support campus ombuds’ offices be deemed a mandatory fee rather than an opt-out part of the fee structure. Read the full letter...

    28 January, 2019

  • Join us in Toronto for the 2019 FCO/ACCUO Biennial Conference! We are pleased to announce that 2019 FCO-ACCUO Biennial Conference will held April 15-17, 2019 at the Sheraton Centre Toronto Hotel. The OMBUDSMAN Building Trust Promoting Fair Resolution Practices conference will include two and half...

    19 December, 2018

  • ACCUO Bulletin November 2018 ENfinal

    20 November, 2018

  • The First Announcement  details are now available.  Let us know if you have any questions.

    08 January, 2018

  • SAVEtheDATE Please see the ‘save-the-date’ for the joint ENOHE-ACCUO conference June 6-8, 2018 in Edinburgh. Information about call for papers will be posted soon to www.enohe.net

    28 November, 2017

  • Job Opportunity – see offer here – AlgonquinCollege

    12 October, 2017

  •   http://nytimes.com/2017/09/13/opinion/berkeley-dean-erwin-chemerinsky.html A Q&A with Berkeley’s law school dean about protest, violence and censorship.  

    13 September, 2017

  • The Forum of Canadian Ombudsman (FCO) is offering a one day, systemic investigations course for small office, in French at the Université de Sherbrooke at their Longueuil campus. http://www.ombudsmanforum.ca/fr/?p=3761      

    08 September, 2017

  • The Forum of Canadian Ombudsman (FCO) is awarding a research grant in the amount of $10,000 to: 1) support an Ombuds-focused research project that will contribute to higher levels of effectiveness in the implementation of the Ombuds/man/person role in the Canadian context; or 2) conduct...

    08 September, 2017

  • The Ombudsperson’s role in promoting mental wellness on campus Wednesday, September 13, 2017, 12 noon to 1pm EST Joining instructions will be sent on Listserve soon!

    07 September, 2017

  • Ombudsperson position – see the offer here – SFUombuds

    11 August, 2017

  • Pierrick Rouat, Law student from McGill University, wins the $1000.00 prize offered by our Association to an undergraduate student from a University for the quality of his text Justice for Those who can Afford it or Justice for All, he impressed us with his thoughtful and...

    15 March, 2017

  • Daphne Shaed, a Sociology student from Camosun College, wins the $1000.00 prize offered by our Association to a college student for her essay Unity Does Not Mean Uniformity.  Her authenticity  touched us deeply and the quality of her writing was impressive. (On the picture) Carter McDonald,...

    14 March, 2017