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The central source of information
for Ombudspersons

 

ACCUO actively promotes the role and value of the presence of an ombuds in higher education and provides a forum for the exchange of best practices in the field. Information and advice at your fingertip!

News

  • Read the November 2020 ACCUO Bulletin by clicking here

  • This intensive and interactive program will  give you the knowledge and practical skills you need to excel in an Ombuds’ practice. For the more experienced Ombuds professional, this four‑day advanced certificate – offered in two distinct modules – will explore and analyze some of the...

  • The authoritative course for today’s Ombuds and similar investigating and dispute resolution roles. You will get practical tips and strategies on some of the key areas including: • The initial handling of concerns and complaints • Effective early resolution techniques • Inquiries and investigations (gathering...

  • Read the September June  2020 ACCUO Bulletin by clicking here